A message to players regarding the display of iTech Labs logos, certificates, and claims about iTech Labs certification.
We have received reports that our logo and/or name are used on some online gaming sites without relevant certification. This gives a false sense of security for players using those sites.
Wherever you see our logo on a gaming site, feel free to click on it to check that the logo is authentic. Clicking on the logo should display our certificate. The certificate should have a hot-link labelled ‘Original’ that links back to the original certificate on our websites: www.itechlabs.com, www.itechlabs.com.au, or www.itechlabsglobal.com. Please check the URL of the ‘Original’ certificate to make sure that it is coming from one of our websites.
Inside the certificate, the correct URL of the gaming site is shown. If the certificate is showing the URL of another site, but not exactly the site you are playing, the certificate is invalid for that site. Our certificate does not apply to other sites reached through a link from the certified site, unless the linked site’s URL is shown on the certificate. The certificate should also show what exactly is certified:
1. Random Number Generator (RNG)
2. Games & Tournaments – with list of games and tournaments
3. Return To Player (RTP) audits – audit reports for actual RTPs of game played (for single player games only)
4. Card Analysis – audit reports for actual cards dealt for card games such as Poker, Blackjack etc.
Any sites displaying our logo with only a link to one of our web sites (instead of a link to the certificate), a link to some other site, or no link at all, should be treated with caution, as they may not have actually been certified by us. The logo must be linked to our certificate.
If any site is claiming certification by iTech Labs and you are unable to find the relevant certificates, please ask the casino for a copy of our certificate or proof of certification. iTech Labs takes no responsibility for the integrity of any software that is falsely displaying our logo or claiming certification by us.
About iTech Labs – Independence
iTech Labs is an ISO 17025 certified online gaming certification company, accredited by gaming authorities in most European countries where online gaming is legally allowed. We certify gaming systems independently, according to the requirements of the gaming regulators in the respective jurisdictions. We do not approve, license, regulate or monitor gaming systems. We do not develop or supply hardware or software. Apart from certification, we have no commercial relationship with any gaming software provider or casino operator.
If you have any complaints you should initially contact the casino. If you are not getting a proper response from the casino, please contact the gaming authority (gaming regulator) in the country where the online casino is based. The logo of the gaming regulator is usually shown at the bottom of the casino site.
If you see any sites misusing our logo, please send an e-mail to: firstname.lastname@example.org